Garner Hotel Gonzales by IHG

It was wonderful

Pros: I liked the cleanliness for the price. Don’t change it.

Cons: No semi truck parking

I will definitely be back and will recommend your hotel.

Pros: I lie the fact that they had breakfast. And I liked the room period. It as so comfortable and peaceful.

Cons: I really didn't dislike anything. I will make a suggestion on putting a pool in the back by the patio. That is the only thing that I can say thos place needs. Customer service on point rooms super clean and fresh. Location perfect 👌.

Safe

Pros: Even though they were renovating they still stayed as accomodating as possible.

Cons: The lack of breakfast options and no sugar for coffee but we understood they are renovating so low on options

Good

Pros: Breakfast could have been better but it was worth it for the price. The eggs were not hot and the milk was just sitting in ice.

Cons: I mentioned that there was some water by the receptionist area and the person acknowledged it but did not clean it up. Could be a risk to someone.

Clean

Pros: Clean few roaches in room no breakfast at 8 am nothing was restocked

Cons: Na

Pros: Jared, was the best! He went above and beyond not only for me I also witnessed it with other customers, he needs a pay raise in my opinion, he was awesome

Cons: Jared was very polite and respectful

Comfort away from home

Pros: Staff was very accommodating and courteous, it appears the facility is undergoing remodeling at the time but it is still very clean, the bed was comfortable and the window area has a seating area. I definitely recommend this hotel.

Comfortable

Pros: Did not have enough chairs had to go get from lobby.

Great Stay

Pros: Staff was great! Ms. Paula was great as our family members checked in, she put us on the same floor.

Cons: nothing really

Pros: The staff was kind. My remote wasn't working, and the Gentleman at the front desk was quick to fix the problem.

Cons: I was sleeping so well I missed breakfast.